Privacy policy

Current market situation

Dear Ladies and Gentlemen,

The current market situation is very changeable and very difficult with regard to prices and procurement possibilities. Therefore, we can not give you binding prices in the web shop at the moment. Please use the webshop for your non-binding inquiries or contact us via email!

After you have requested a product in the webshop, we will contact you with a no-obligation quote.

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

Contact with us

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in case of follow-up questions. We will not pass on this data without your consent

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Data storage

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as well as the name and address of the purchaser.

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We use PayPal as an external payment service; in this case, the privacy policy of PayPal applies. We do not store any account data ourselves.

We do not store any account data ourselves.

The data provided by you are necessary for the performance of the contract or for the implementation of pre-contractual measures. Without this data, we can not conclude the contract with you. A data transmission to third parties does not take place, with the exception of the transmission of credit card data to the processing banking institutions / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods and to our tax advisor to meet our tax obligations.

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After cancellation of the purchasing process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).  

The data name, address, purchased goods and date of purchase will be stored beyond that until the expiry of product liability (10 years).  The data processing is based on the statutory provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO. 

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Cookies

Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

We use cookies to make our website more user-friendly.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

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If you disable cookies, the functionality of our website may be limited.

Web analytics

We do not currently use web analytics tools.

Your Rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority. 

You can reach us at the following contact details:

Friedrich Petzolt Ges.m.b.H.
Tel: +43(0)1 523 16 16
Fax: +43(0)1 523 16 16 44
Email: verkauf@petzolt.at